（英語で読書）How to Win Friends & Influence People
どのように人に好かれ、そして人を動かすかについて書かれたデール・カーネギーの古典的名著です。人を批判してはいけない、貶すより称えよといった各原則が具体的なストーリーとともに語られます。主張が一貫している分、同じことをずっと聞かされるようで途中ややだれますが、あらゆる年代にとって為になる本だと思います。個人的には自分の子育てを反省する良い機会となりました。
以下に各原則を記載しておきます。
Part 1: Fundamental Techniques In Handling People
Principle 1: Don't criticize, condemn, or complain.
Principle 2: Give honest and sincere appreciation.
Principle 3: Arouse in the other person an eager want.
Part 2: Six Ways to Make People Like You
Principle 1: Become genuinely interested in other people.
Principle 2: Smile.
Principle 3: Remember that a person's name is to that person the sweetest and most important sound in any language.
Principle 4: Be a good listener. Encourage others to talk about themselves.
Principle 5: Talk in terms of the other person's interest.
Principle 6: Make the other person feel important - and do it sincerely.
Part 3: How to Win People to Your Way of Thinking
Principle 1: The way to get the best of an argument is to avoid it.
Principle 2: Show respect for the other person's opinions. Never say, "You're wrong."
Principle 3: If you are wrong, admit it quickly and emphatically.
Principle 4: Begin in a friendly way.
Principle 5: Get the other person saying, "yes, yes" immediately.
Principle 6: Let the other person do a great deal of talking.
Principle 7: Let the other person feel that the idea is his or hers.
Principle 8: Try honestly to see things from the other person's point of view.
Principle 9: Be sympathetic with the other person's ideas and desires.
Principle 10: Appeal to the nobler motives.
Principle 11: Dramatize your ideas.
Principle 12: Throw down a challenge.
Part 4: Be a Leader: How to Change People Without Giving Offence or Arousing Resentment
Principle 1: Begin with praise and honest appreciation.
Principle 2: Call attention to people's mistakes indirectly.
Principle 3: Talk about your own mistakes before critisizing the other person.
Principle 4: Ask questions instead of giving direct orders.
Principle 5: Let the other person save face.
Principle 6: Praise the slightest improvement and praise every improvement. Be "hearty in your approbation and lavish in your praise."
Principle 7: Give the other person a fine reputation live up to.
Principle 8: Use encouragement. Make the fault seem easy to correct.
Principle 9: Make the other person happy about doing the thing you suggest.
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