ITエンジニアの課題、上流の知識・経験

ITエンジニア（システムエンジニア）は、顧客の業務プロセスや業務課題、経営戦略・ビジネスモデルなどに「疎い」人が多すぎます。プログラミング技術や、プロジェクトマネジメントのスキルには長けていても、上流の知識がないために、いまいちな活躍になっている方もいると思います。

少し、興味を持って調べるだけで違うのですが。本当に、少しの差だと思います。

ずっとシステムをいじってばかりの人を、メーカーの工場などに1年間出向させるだけで、見違えるほど業務プロセスに詳しくなると思います。そうしたことができるのは、自前で工場を持っている日立製作所や富士通、NECなどでしょうか？

デロイトは、コンサルティングファームなのに、機械の装置を自社オフィスに設置するなど、工夫しています。

デロイト トーマツ 、「The Smart Factory by Deloitte @ Tokyo」を開設｜Deloitte Japan

The Importance of Business Process Understanding for IT Engineers

In the modern business world, IT engineers play a vital role in the success of organizations. They are responsible for developing and maintaining the systems that are essential for business operations. However, there is a growing concern that many IT engineers lack the understanding of business processes that is necessary to be successful in their roles.

This lack of understanding can lead to a number of problems. For example, IT engineers may not be able to correctly understand the needs of their customers, leading to errors in system requirements and design. They may also be unable to maximize the benefits of system implementation, resulting in decreased return on investment. Additionally, they may face challenges in system operations and maintenance, which can disrupt business continuity.

There are a number of reasons why IT engineers may lack the understanding of business processes. One reason is that IT education typically focuses on technical skills, such as programming and software engineering. Another reason is that IT organizations often silo their employees, with IT engineers working in isolation from business users.

There are a number of things that can be done to address this problem. One approach is to provide IT engineers with opportunities to learn about business processes. This can be done through formal training programs, on-the-job training, or mentoring. Another approach is to break down the silos between IT and business users. This can be done by encouraging collaboration between IT engineers and business users throughout the systems development life cycle.

By taking steps to improve the understanding of business processes among IT engineers, organizations can help ensure that their systems are aligned with business needs and that they achieve the desired results.

Specific recommendations for improving business process understanding among IT engineers include:

• Include business process training as a component of IT education and certification programs.

• Create opportunities for IT engineers to shadow business users and gain hands-on experience with business processes.

• Encourage IT engineers to network with business users and learn about their perspectives.

• Make business process information accessible to IT engineers, such as through documentation, training materials, and collaboration tools.

By taking these steps, organizations can help ensure that their IT engineers have the knowledge and skills they need to be successful.