Manage Service Appointments

【モジュール】Field Service Dispatcher Console for Dispatchers
ビジネスユーザ／初級／CRM／Service Cloud

Manage Service Appointments (20min)

1. What's the best way to view appointments that must be scheduled?

A : Filter the Gantt by hours.
B : Filter the service appointments list by unscheduled.
C : Double-click appointments in the Gantt.
D : Click appointments in the service appointments list.

2. What are examples of rule violations?

A : The appointment was scheduled before the earliest start date.
B : The mobile worker doesn't have the required skills.
C : The appointment is unscheduled.
D : A and B
E : A and C