なぜなの？日本人【チップをもらわない】

なぜなの？日本人
【チップをもらわない】

Why? Japanese
"Don't accept tips"

日本人がチップをもらわないのは、お客様に心地よいサービスを提供することがあたりまえだから。チップの金額でサービスに差をつけたり、チップを目的にサービスの質を上げる意識ではなく、より良いサービスで心地よい時間を過ごし、また来て欲しいと思っているから。もし、チップをもらったら、会社に報告し、煩雑な所得税計算をしてもらうのも大変だし、チップが投げ銭や賄賂を連想させ、お金を払えば何でもしていいという上下関係を生みかねない。もちろん高級レストランではサービス料や席料、居酒屋ではお通し代を請求することがあるが、一定料金でテーブル担当制の意識はない。もちろん清廉潔白な理由だけではない。日本では、数十年前まで「お客様は神様です」なんて言葉を朝礼で声高に言っていた。その意識が強い日本人がまだいて、傍若無人なお客様や日頃の鬱憤晴らしをするクレーマーも多い。時には店を潰すほどの悪評を流布する勢力にもなりかねない。チップが無くても高い時給をもらっているから文句を言わないと思う欧米人も多いが、日本の時給は先進国の中で1番低い、さらに人員削減でワンオペレーションもすすんでいる。

The reason why Japanese people don't accept tips is because providing excellent service to customers is considered standard and expected. Rather than using tips to differentiate the level of service or to incentivize better service, the focus is on creating a pleasant and enjoyable experience for customers, hoping they will come back again. If a tip were given, it could lead to complicated income tax calculations and might be associated with throwing money or bribery, potentially creating a hierarchical relationship where everything can be done for money. While some high-end restaurants may charge service fees or table charges, the idea of having individual servers at each table is not common in Japan.
However, it's not just about maintaining a principled and upright image. In Japan, even until a few decades ago, there was a strong emphasis on the phrase "The customer is God" during company morning meetings. Some Japanese people still hold this belief strongly, and there are also customers who act in an overbearing manner or become aggressive complainers. In extreme cases, they can even spread negative rumors that could potentially lead to the downfall of a business.
You may think worker generally paid higher hourly wages in Japan.However, it should be noted that Japan has one of the lowest hourly wages among advanced countries, and businesses often resort to reducing staff, leading to one-person operations to cut costs.