The Successful Quitters podcast. A telemarketing style from Philadelphia taught in Central America. Special guest Richard Blank.
WHO IS A "SUCCESSFUL QUITTER"?
An individual that has overcame obstacles and quit the bad to become successful in their arena.
https://youtu.be/hMEUKX-aZbg
As an entrepreneur, I have found myself looking for support in different podcasts. Some of my toughest moments, when I found no answers from the people that surrounded me, I was able to find what I was looking for in a conversation I heard through Spotify. As I continue to grow in my entrepreneurial journey, I want to provide a safe space, where people can find their answers through our interviews. They say that "once a quitter, always a quitter, " but I say that "without quitting the bad habits, there is no growth". I hope to encourage one another, and rise to the top together!
Sara Nunez Bee
Sara Nunez interviews Richard Blank, who shares his unique journey from the United States to Costa Rica and his experiences in telemarketing and restoring jukeboxes. Richard discusses the challenges and rewards of telemarketing, the importance of building rapport with customers, and strategies for dealing with rejection. He also shares his passion for restoring jukeboxes and his plans for the future, including creating educational toys for children. Throughout the conversation, Richard emphasizes the power of manners, energy, and listening in sales. The episode concludes with Richard's contact information for those interested in connecting with him.
CHAPTERS:
00:00 Introduction and Icebreaker
00:33 Fun Questions
01:09 Time Travel and Immortality
02:50 Introduction of Guest
03:20 Guest's Background and Move to Costa Rica
04:03 Childhood and Early Life
07:12 Relationship with Parents
08:51 Sports and Hobbies
09:24 Transition to Telemarketing
10:46 Passion for Restoring Jukeboxes
12:23 Telemarketing Strategies
15:03 Taking the Leap of Faith
17:59 Delivering the News to Parents
19:32 Finding Love in Costa Rica
21:25 Language Barrier in Telemarketing
23:17 Challenges and Rewards of Telemarketing
24:37 Passion for Jukeboxes and Pimble
26:41 Price Range of Jukeboxes
28:04 Telemarketing Tips
30:15 Importance of Building Rapport
32:29 Dealing with Rejection in Sales
33:37 Maintaining a Positive Attitude
34:46 The Power of Manners and Energy
36:18 Understanding the Customer's Perspective
37:20 The Importance of Listening
38:37 Giving Back through Scholarships
40:12 Teaching Children through Play
41:28 The Future and Goals
46:22 Conclusion and Final Thoughts
50:39 Contact Information
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
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Sara Nunez Bee, Successful quitters podcast, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,
North America sales style in Latin America with Richard Blank.The Successful Quitters podcast.
https://youtu.be/hMEUKX-aZbg
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