Contact Us

Office hours: Weekdays 12:00-20:00🇯🇵
・For inquiries outside of business hours, the response may be received during business hours on or after the next day.

・We will respond within 5 business days from the date of your inquiry.

・Nomination cards are not canceled or refunded in principle. Please purchase the time that you can afford beforehand.

・We will reply to the email address you provided. Please check your spam settings.

・Please describe the usage time of the ticket used (eg X month X day 20:00~20:30).

・In case of technical trouble, is it okay if you also enter the operating environment (PC OS, basic specifications, etc.)?

・We have confirmed all inquiries, but we may not be able to reply to you. Please note.

*Please note that the ticket cannot be reused once it is notified of cancellation.

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