[Troubles during service use]

◆ About troubles such as video/audio/avatar behavior
* If you have a conversation, etc., follow the cast instructions and try the suggested solution.

* Please fill in as much detail as possible about the error code displayed or the symptom that occurs, and then contact us using the "contact form".

◆Cast does not appear even after the start time
* If the cast does not appear within 10 minutes after the start time after you are online, there may be some trouble on the cast side. Please contact us using the "contact form".