FY2024 ラジオビジネス英語Lesson（６２）

Theme

先方の課題に対処する。

Malay begins to talk about logistical challenges.
In response, Mr. Naka and Arun make a proposal.

Listening point
What is the way to address the document-related issues?

The answer is:
It's to visualize and analyze the entire process.

Business scene

What are the issues, if any, in the logistics process?

Well, there are document-related issues, like delays and customs declarations and permits.
These impact production lines and sale processes.

That must be frustrating for you.
One way to address the problems would be to visualize and analyze the entire process. 
Why don't you visit our Bangkok office and our warehouse?
If you look at our operations and compare them with yours, you'll have a better idea of what we can offer.

That's not a bad idea.
I'm interested in understanding what Japanese-style service is.

Great!
Well, thank you for your time today.
It's been a pleasure talking to you.
Arun will follow up on your visit.

Okay.
Thank you for coming all the way here.

Words and phrases

if any: あるとすれば。
customs declaration: 税関申告。
production line: 生産工程。ライン。
frustrating: ストレスのたまる。ストレスの多い。
visualize: 可視化する。
follow up: フォローする。

Business phrase of the day

Arun will follow up on your visit.
ご来社についてはアルーンから連絡させていただきます。

イザベラに頼まれた追加情報を送っておいてもらえますか？
Could you follow up on the additional information Isabella requested?

ミーティングの後に顧客のフォローアップを行います。
I'll follow up with the client after the meeting.

Alternative expressions

follow up の違う表現

Arun will get back to you regarding your visit.
get back to …; …に折り返し連絡する。…に改めて連絡する。

Arun will reach out about your visit.
reach out: コンタクトする。連絡を取ってアレンジする。

Upgrade your communication skills

テーマ：次のステップへ話を進める。

Thank you, but honestly, I'm not interested. Changing a logistics process would be a significant administrative burden.

In the short term, maybe, yes.
But considering the long-term perspective, it would ultimately simplify your workflow. By observing our operations, you'll understand the benefits of working with us. And in turn, we'll have a better understanding of your needs.