アイエルツ ed ingプラクティス

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Airport hell
Results of a recent survey of international air travelers have revealed (1) alarmed/alarming discrepancies in the levels of (2) comfort and service provided/provided comfort and service at many leading airports around the world. A (3) staggered/staggering 75 percent of (4) interviewed those/those interviewed felt that airports were failing to provide a (5) relaxed/relaxing and efficient environment.
Airports in Britain and the United States came in for particular criticism. Fewer than one in ten people were fully (6) satisfied/satisfying with the (7) provided service/service provided at leading airports in these countries. Researchers point to the enormous growth in passenger numbers in the last twenty years, a (8) continued/continuing trend which has not been reflected in a corresponding growth in airport facilities.
By contrast, airports in the growing economies of Southeast Asia and the Pacific have received far higher satisfaction ratings. Many (9)questioned passengers/passengers questioned felt that these airports, which are generally more modern than their equivalents in the West, usually offered (10)enhanced/enhancing check-in facilities and a more pleasant environment when compared to their competitors.
A (11)discussed key factor/key factor discussed in the report is the way in which airports deal with flight delays. The better airports have found ways to cope with (12)bored/boring passengers, ranging from television lounges to children’s activity areas. (13) Delayed/Delaying passengers seem to appreciate small details such as comfortable seating and the availability of a wide range of refreshments. (14)Affected passengers/Passengers affected were less likely to complain if their children were (15) amused/amusing and they were able to find inexpensive cafes and bars.


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