Part1【Salesforce Data Architect】Salesforce 認定認定データアーキテクト 資格練習問題集と解析

●概要:
Salesforceプラットフォーム上で、堅牢でスケーラブルなデータアーキテクチャを設計・実装する能力を証明する資格
エンタープライズデータ管理に関する深い知識と経験が必要
対象者:
1-2年のSalesforce技術経験
5-8年のデータ中心のイニシアチブの実装または支援経験
試験内容:
60問の多肢選択/複数選択問題
制限時間105分
合格ライン58%
受験料$400(税別)
主な出題分野:
データモデリング/データベース設計(25%)
マスターデータ管理(5%)
Salesforceデータ管理(25%)
データガバナンス(10%)
大規模データ量の考慮事項
データ移行
求められるスキル:
Salesforceの標準機能と拡張機能の深い理解
データモデリングとデータベース設計の専門知識
データ品質管理とガバナンスの経験
大規模データの処理と最適化の知識
メリット:
データアーキテクチャの専門性を証明
キャリアアップの機会
高度なSalesforceプロジェクトでの信頼性向上
準備方法:
公式のトレイルミックスで学習
実践的な経験を積む
コミュニティでの情報交換

◐01.Northern Trail Outfitters would like to report on the type of customers. A custom field for customer type was created in Account object. Users need to be limited to the following defined choices when entering information in this field: 1、High Value 2、Medium Value 3、Low Value Which strategy should a data architect recommend to configure customer type?

Options:

  • A. Lookup to a custom object with defined choices.

  • B. Single-select restricted picklist with defined choices.

  • C. Provide help text to guide users with defined choices.

  • D.   Create a validation rule to limit entry to defined choices.

Correct Answer: B

Explanation:
Data Consistency: Using a single-select restricted picklist ensures that users can only choose from predefined values. This helps maintain data consistency and accuracy, preventing users from entering invalid or misspelled values.
Easy to Manage: Setting up and maintaining a single-select restricted picklist is relatively simple. Administrators can easily add or modify available options without the need for complex custom objects or validation rules.
User-Friendly: This approach provides users with a clear list of choices, simplifying the data entry process and improving the user experience.
Key points about single-select restricted picklists in Salesforce:
They enforce data consistency by limiting choices to predefined options.
They prevent data entry errors and maintain data quality.
Administrators can easily manage and update the list of available options.
They simplify the user interface, making data entry more straightforward for users.
This method is more efficient than using free-text fields for standardized data.
It supports better reporting and analytics by ensuring uniform data across records.
Single-select restricted picklists can be used in various Salesforce objects to standardize data entry.
Using single-select restricted picklists is an effective strategy for Salesforce Data Architects to maintain data integrity and improve overall data quality within the Salesforce ecosystem.


◐02.Northern Trail Ouiers is concerned because some of its data is sensive and needs to be idenfied for access. What should be used to provide ways to filter and idenfy the sensive data?

Options:

  • A. Define data grouping metadata.

  • B. Implement field-level security.

  • C. Custom checkbox denong sensive data.

  • D. Define data classificaon metadata.

Correct Answer: D

Explanation:
https://help.salesforce.com/s/articleView?id=sf.data_classification_metadata_fields.htm&type=5


◐03.Universal Containers (UC) plans to implement consent management for its customers to be compliant with General Data Protecon Regulaon (GDPR). UC has the following requirements: UC uses Person Accounts and Contacts in Salesforce for its customers. Data Protecon and Privacy is enabled in Salesforce. Consent should be maintained in both these objects. UC plans to verify the consent provided by customers before contacng them through email or phone. Which opon should the data architect recommend to implement these requirements?

Options:

  • A. Configure custom fields in Person Account and Contact to store consent provided by customers, and validate consent against the fields.

  • B. Build Custom Object to store consent informaon in Person Account and Contact; validate against this object before contacng customers.

  • C. Use the Consent Management feature to validate consent provided under the Person Account and Contact that is provided by the customer.

  • D. Delete contact informaon from customers who have declined consent to be contacted.

Correct Answer: C

Explanation:
https://help.salesforce.com/s/articleView?id=sf.consent_management_platform.htm&type=5


◐04.A large telecommunication provider that provides internet services to both residences and businesses has the following attributes: 1、A customer who purchases its services for their home will be created as an Account in Salesforce. 2、Individuals within the same house address will be created as Contacts in Salesforce. 3、Businesses are created as Accounts in Salesforce. Some of the customers have both services at their home and business. What should a data architect recommend for a single view of these customers without creating multiple customer records?

Options:

  • A. Customers are created as Contacts and related to Business and Residential Accounts using the Account Contact Relationships.

  • B. Customers are created as Accounts for Residence Account and use Parent Account to relate Business Account.

  • C. Customers are created as Individual objects and relate with Accounts for Business and Residence accounts.

  • D. Customers are created as Person Accounts and related to Business and Residential Accounts using the Account Contact relationship.

Correct Answer: D

Explanation:
Unified View: Using Person Accounts allows for centralizing individual customer information in a single record, avoiding the creation of multiple customer records. This helps achieve unified management of residential and business services, thus simplifying customer data maintenance.Flexible Management: Person Accounts combine the advantages of customers and contacts, making it simpler and more efficient to manage individual customers in B2C scenarios. This approach can handle both individual customers and their business customers without the need to create duplicate records between the two (Salesforce Ben).Relationship Management: By using Account Contact relationships, Person Accounts can be associated with both business and residential customers, ensuring that all relevant information is easily accessible and manageable. This method meets the telecommunications providers' needs for a single view and data consistency.Key points about using Person Accounts for telecommunications providers:They provide a unified view of customer data, combining residential and business services.
They offer flexible management for both B2C and B2B scenarios.
They simplify data maintenance by avoiding duplicate records.
They allow for easy association between individual and business accounts.
They support better relationship management across different customer types.
They help meet the industry's need for a single customer view and data consistency.
They can potentially improve customer service and operational efficiency for telecom companies.


This approach to using Person Accounts can significantly enhance customer data management and service delivery for telecommunications providers using Salesforce.


◐05.Northern Trail Outfitters is concerned because some of its data is sensitive and needs to be identified for access. What should be used to provide ways to filter and identify the sensitive data?

Options:

  • A. Define data classification metadata.

  • B. Implement field-level security.

  • C. Define data grouping metadata.

  • D. Custom checkbox denoting sensitive data.

Correct Answer: A

Explanation:
Data Classification Metadata: Salesforce provides data classification metadata that allows you to categorize fields, including data owner, security level, and compliance type. These classifications help identify and filter sensitive data, ensuring that only authorized users can access it.Security Management: By using data classification metadata, sensitive data can be better managed and protected. These metadata labels can help organizations meet compliance requirements and provide detailed information during data audits.Flexibility and Visualization: Data classification metadata offers flexible settings that can be customized according to the organization's needs. Additionally, reports based on these classifications can be generated to better visualize and manage sensitive data.Key points about Salesforce data classification metadata:It allows categorization of fields based on sensitivity and compliance requirements.
It helps in identifying and filtering sensitive data.
It supports better access control by ensuring only authorized users can access sensitive information.
It aids in meeting compliance requirements and facilitates data audits.
The classification system is flexible and can be customized to fit organizational needs.
It enables the generation of reports for better visualization and management of sensitive data.
It contributes to overall data security and governance within the Salesforce ecosystem.
It helps organizations maintain a clear overview of their data landscape and associated risks.
It supports decision-making processes related to data protection and access management.


This approach to data classification in Salesforce provides a robust framework for managing sensitive information, enhancing security, and ensuring compliance with various regulations.


◐06.A data architect is working with a large B2C retailer and needs to model the consumer account structure in Salesforce.What standard feature should be selected in this scenario?

Options:

  • A. Contacts

  • B. Account Contact

  • C. Individual Accounts

  • D. Person Accounts

Correct Answer: B

Explanation:
https://help.salesforce.com/s/articleView?id=sf.account_contact_relationship_fields.htm&type=5


◐07.To address different compliance requirements such as General Data Protection Regulation (GDPR), personally identifiable information (PII), Health Insurance Portability and Accountability Act (HIPAA) and others, a Salesforce customer decided to categorize each data element in Salesforce with the following: 1、Data owner 2、Security level (i.e., confidential) 3、Compliance type (i.e., GDPR, PII, HIPAA) A compliance audit would require Salesforce admins to generate reports to manage compliance. What should a data architect recommend to address this requirement?

Options:

  • A. Use the Metadata API to extract field attribute information and use the extract to classify and build reports.

  • B. Build reports for field information, then export the information to classify and report for audits.

  • C. Use field metadata attributes for compliance categorization, data owner, and data sensitivity level.

  • D. Create a custom object and field to capture necessary compliance information and build custom reports.

Correct Answer: A,B,C,D

Explanation:
It provides a systematic and automated approach to managing and reporting compliance information.


◐08.What should a data architect do to provide additional guidance for users when they enter information in a Standard field?

Options:

  • A. Create a custom page with help text for user guidance.

  • B. Provide custom help text under field properties.

  • C. Add a label field with help text adjacent to the custom field.

  • D. Add custom help text in default value for the field.

Correct Answer: B

Explanation:
Providing custom help text under field properties is the simplest and most effective method. It offers immediate guidance when users need it, ensuring accurate data entry


◐09.A customer needs a sales model that allows the following: 1、Opportunities need to be assigned to salespeople based on the zip code. 2、Each salesperson can be assigned to multiple zip codes. 3、Each zip code is assigned to a sales area definition. Sales are aggregated by sales area for reporting. What should a data architect recommend?

Options:

  • A. Add custom fields in opportunities for zip code and use assignment rules.

  • B. Assign opportunities using list views using zip code.

  • C. Allow sales users to manually assign opportunity ownership based on zip code.

  • D. Configure the Territory Management feature to support opportunity assignment.

Correct Answer: D

Explanation:
https://help.salesforce.com/s/articleView?id=sf.tm2_intro.htm&type=5


◐10.Universal Containers is establishing a call center that will use Salesforce. UC receives 10 million calls and creates 100 million cases every month. Cases are linked to a custom call object using lookup relationships. UC would like to run reports and dashboards to better understand different case types being created on calls to better serve customers. What solution should a data architect recommend to meet the business requirement?

Options:

  • A. Archive records to a data warehouse and run analytics on the data warehouse.

  • B. Leverage big objects to archive records and Einstein Analytics to run reports.

  • C. Leverage custom objects to store aggregate data and run analytics.

  • D. Leverage out-of-the-box reports and dashboards on case and interactive voice response (IVR) custom objects.

Correct Answer: B

Explanation:
https://help.salesforce.com/s/articleView?id=sf.bi_integrate_salesforce_extract_transformation_big_objects.htm&type=5


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