Part2【Salesforce Data Architect】Salesforce 認定認定データアーキテクト 資格練習問題集と解析

合格トンカツ

●概要:
Salesforceプラットフォーム上で、堅牢でスケーラブルなデータアーキテクチャを設計・実装する能力を証明する資格
エンタープライズデータ管理に関する深い知識と経験が必要
●対象者:
1-2年のSalesforce技術経験
5-8年のデータ中心のイニシアチブの実装または支援経験
●試験内容:
60問の多肢選択/複数選択問題
制限時間105分
合格ライン58%
受験料$400(税別)
●主な出題分野:
データモデリング/データベース設計(25%)
マスターデータ管理(5%)
Salesforceデータ管理(25%)
データガバナンス(10%)
大規模データ量の考慮事項
データ移行
●求められるスキル:
Salesforceの標準機能と拡張機能の深い理解
データモデリングとデータベース設計の専門知識
データ品質管理とガバナンスの経験
大規模データの処理と最適化の知識
●メリット:
データアーキテクチャの専門性を証明
キャリアアップの機会
高度なSalesforceプロジェクトでの信頼性向上
●準備方法:
公式のトレイルミックスで学習
実践的な経験を積む
コミュニティでの情報交換

◐０１．Universal Containers (UC) has 1,000 accounts and 50,000 opportunities. UC has an enterprise security requirement to export all sales data outside of Salesforce on a weekly basis. The security requirement also calls for exporting key operational data that includes events such as file downloads, logins, logouts, etc. Which two recommended approaches would address the above requirement?

Options:

  • A.　Use Event Monitoring to extract event data to on-premise systems.

  • B.　Use a custom built extract job to extract operational data to on-premise systems.

  • C.　Use Weekly Export to extract transactional data to on-premise systems.

  • D.   Use Field Audit History to capture operational data and extract it to on-premise systems.

Correct Answer: A

Explanation:
https://help.salesforce.com/s/articleView?id=sf.real_time_event_monitoring_overview.htm&type=5

◐０２．Universal Containers has received complaints that customers are being called by multiple Sales Reps where the second Sales Rep that calls is unaware of the previous call by their coworker. What is a data quality problem that could cause this?

Options:

  • A.　Duplicate Activity records on a Contact.

  • B.　Missing phone number on the Contact record.

  • C.　Customer phone number has changed on the Contact record.

  • D.　Duplicate Contact records exist in the system.

Correct Answer: D

Explanation:
2nd Rep is unable to see the call on another contact record

◐０３．Universal Containers has deployed Salesforce for case management The company is having difficulty understanding what percentage of cases are resolved from the initial call to their support organization. What first step is recommended to implement a reporting solution to measure the support reps case closure rates?

Options:

  • A.　Create a report on Case analytic snapshots.

  • B.　Enable field history tracking on the Case object.

  • C.　Create Contact and Opportunity Reports and Dashboards.

  • D.　Install AppExchange packages for available reports.

Correct Answer: D

Explanation:

◐０４．Cloud Kicks has deployed Salesforce for case management and wants to know the percentage of cases that are resolved from the initial call to their support organization. An Architect needs to recommended a reporting solution to measure the support reps case closure rates. What is an appropriate recommendation?

Options:

  • A.　Ensure that Contact and Opportunity Reports and Dashboards are created.

  • B.　Ensure field history tracking is enabled on the Case object.

  • C.　Ensure that AppExchange packages are installed for available reports.

  • D.　Ensure that a report is created on Case analytic snapshots.

Correct Answer: C

Explanation:

◐０５．Ursa Major Solar has the following two systems: - Salesforce - On-premise ERP system Opportunity records need to be copied to the ERP once they reach a Closed/Won Stage. The Opportunity record in the ERP system will be read-only for all fields copied in from Salesforce. An Architect needs to recommend a real-time approach that fulfills these requirements. Which recommendation is appropriate?

Options:

  • A.　Implement a Master Data Management system to determine system of record.

  • B.　Have an ERP poll Salesforce nightly and bring in the desired Opportunities.

  • C.　Create a workflow rule with Outbound Messaging that sends Opportunity data.

  • D.　Implement an hourly integration to send Salesforce Opportunities to the ERP system.

Correct Answer: C

Explanation:
BD are not real-time integration.

◐０６．Get Cloud Consulting needs to integrate two different systems with customer records into the Salesforce Account object. So that no duplicate records are created in Salesforce, Master Data Management will be used. An Architect needs to determine which system is the system of record on a field level. What should the Architect do to achieve this goal?

Options:

  • A.　Master Data Management systems determine system of record, and the Architect doesn't have to think about what data is controlled by what system.

  • B.　Key stakeholders should review any fields that share the same purpose between systems to see how they will be used in Salesforce.

  • C.　The database schema for each external system should be reviewed, and fields with different names should always be separate fields in Salesforce.

  • D.　Any field that is an input field in either external system will be overwritten by the last record integrated and can never have a system of record.

Correct Answer: A

Explanation:
https://help.salesforce.com/s/articleView?id=sf.cg_concept_admin_master_data_management.htm&type=5

◐０７．The head of sales at Get Cloudy Consulting wants to understand key relevant performance figures and help managers take corrective actions where appropriate. What is one reporting option Get Cloudy Consulting should consider?

Options:

  • A.　Case SLA performance report

  • B.　Sales KPI Dashboard

  • C.　Opportunity analytic snapshot

  • D.　Lead conversion rate report

Correct Answer: B

Explanation:
https://appexchange.salesforce.com/partners/servlet/servlet.FileDownload?file=00P3000000P3Vc5EAF

◐０８．Get Cloudy Consulting has the following environment: • All accounts and opportunities are created in Salesforce. • Salesforce is integrated with three systems: - An ERP system feeds order data into Salesforce and updates both Account and Opportunity records. - An accounting system feeds invoice data into Salesforce and updates both Account and Opportunity records. - A commission system feeds commission data into Salesforce and updates both Account and Opportunity records. How should an Architect determine which of these systems is the system of record?

Options:

  • A.　Account and opportunity data originates in Salesforce, and therefore Salesforce is the system of record.

  • B.　By default, the system of record is determined by the last integration process that runs.

  • C.　Whichever system updates the attribute or object should be the system of record for that field or object.

  • D.　Data flows should be reviewed with the business users to determine the system of record per object or field.

Correct Answer: A

Explanation:
https://help.salesforce.com/s/articleView?id=sf.icx_b2c_crosscloudengagement_systems_of_record.htm&type=5

◐０９．Get Cloudy Consulting uses Salesforce for tracking opportunities (Opportunity) and currently has the following environment: • An internal ERP system is in place for tracking services and invoicing. • The ERP system supports SOAP API and CData for bi-directional integration between Salesforce and the ERP system. • 950,000 opportunities exist; for each opportunity, the company sends one invoice per month during a 12-month period. Get Cloudy Consulting sales reps must view current invoice status and invoice amount from the opportunity page. When creating an object to model invoices, what should the Architect suggest, considering performance and data storage space?

Options:

  • A.　Create an external object Invoice_x with a Lookup relationship with Opportunity.

  • B.　Create a custom object Invoice_c with a Lookup relationship with Opportunity.

  • C.　Retrieve the current status from the ERP by using Streaming API, and display on the Opportunity page.

  • D.　Create a custom object Invoice_c with a

Correct Answer: A

Explanation:
https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_objects_external_objects.htm

◐１０．A company uses Salesforce, a cloud-based ERP system, and an on-premise Order Management System (OMS). This company requires a solution that uses Salesforce as the system of record for Leads and the OMS as the system of record for Account and Contacts. Additionally, the company wants Accounts and Contacts to be able to maintain their names in each system (i.e., ""Jane Doe""; in the OMS and ""Jannie Doe""' in Salesforce), but wants to have a consolidated data store which links referenced records across the systems. Which suggestion should the Architect provide to the company to meet this goal?

Options:

  • A.　Have Salesforce poll the OMS nightly and bring in the desired Accounts and Contacts.

  • B.　Use an integration tool to send OMS Accounts and Contacts to Salesforce

  • C.　Utilize the Streaming API to send Account and Contact data from Salesforce to the OMS

  • D.　Use a Master Data Management strategy

Correct Answer: B

Explanation:

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