【Sky Children of the Light】Examples of responses to Contact us regarding "scale" improvement requests.
Introduction
I have summarized the responses I received in the past when I requested improvements to the hidden status "Scale" that limits the maximum/minimum height of avatars (Sky kid).
Translation uses Google Translate.
Contact usⅠ
Sent January 24, 2022 - Answered January 27, 2022
Translated text
Hello, Thank you for contacting Sky Player Support.
■, the person in charge, will guide you.
Thank you.
Thank you for contacting us. Sorry to keep you waiting.
I would like to explain about the height and scale of resized drinks and characters.
The scale values are causing slight differences from player to player. Scale and height are different, so using spells that change height will look slightly different to players with different scales, even if the height is the same. Scale is randomly determined at character creation when you first log into Sky and cannot be changed. There is a temporary spell that allows you to change both height and scale, and you can use them at the same time for more extreme effects.
The scale varies and is not something that players can permanently change, but is determined randomly at account creation. This causes minor variations in size from player to player. Including scale, there can be over 4000 sizes. This means that anyone can achieve minimum and maximum height, regardless of scale. Simply put: "Height ≠ Scale ≠ Size", "Height + Scale = Size".
So, with so many options, it's unlikely that you'll get the height you want right away using Resize Potion. In addition, Resize Potion is not a means to achieve a specific height, but is a specification that has been introduced with the hope that you can use it regularly and enjoy the results.
The difference in size due to scale is very small. Just as people of the same height but with different builds and outfits may not appear to be the same height in the real world, people with the same height may not look exactly the same on Sky due to scale, clothing, etc., but they can be recognized side by side. There will be slight differences. These differences are by design, and there are currently no plans to allow players to change the scale using anything other than temporary magic. We would like to respect the size of Sky kid as an individuality. I hope you understand.
We will share your feedback with the development team, and we will take your feedback into consideration to determine what changes and improvements we can make in the future. Based on the feedback and suggestions we receive from our players, we strive to improve Sky so that it can be enjoyed by as many people as possible.
Thank you very much for your understanding and cooperation.
Contact usⅡ
Sent April 16, 2022 - Answered April 20, 2022
Contact usⅢ
Sent September 11, 2022 - Answered September 13, 2022
Contact usⅣ
Sent September 16, 2022 - Answered September 17, 2022
Contact usⅤ
Sent October 19, 2022 - Answered October 21, 2022
Contact usⅥ
Sent April 14, 2023 - Answered April 18, 2023
